Privacy policy

Your Privacy Matters at Cossync
At Cossync, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://cossync.zenshop.cn/] and make a purchase or interact with our services.

Please read this policy carefully. By using our Site, you consent to the practices described.

 Information We Collect
We collect information that you provide directly to us and through automated technologies.

  • Personal Information You Provide: This includes data collected when you create an account, make a purchase, or contact us. Examples: your name, billing/shipping address, email address, phone number, payment information, and any custom measurement details for commissions.

  • Automatically Collected Information: When you visit our Site, we may collect data about your device and browsing actions via cookies and similar tracking technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This helps us improve Site functionality and your experience.

How We Use Your Information
We use the information we collect for various business purposes, including to:

  • Process and fulfill your orders, including shipping and customer service.

  • Communicate with you about orders, products, services, and promotional offers (if you have opted in).

  • Improve, personalize, and optimize our Site and product offerings.

  • Prevent fraudulent transactions and enhance security.

  • Comply with legal obligations.

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with trusted service providers under strict confidentiality agreements to perform functions on our behalf (e.g., payment processing, shipping, email delivery). We may also disclose information if required by law.

Your Data Protection Rights
Depending on your location, you may have rights including:

  • Access & Correction: To request access to or correction of your personal data.

  • Deletion: To request deletion of your personal data, subject to certain legal exceptions.

  • Opt-out of Marketing: To unsubscribe from marketing communications at any time via the link in our emails or by contacting us.

  • Cookies: You can set your browser to refuse all or some browser cookies.

Data Security
We implement reasonable security measures designed to protect your personal information. However, no electronic transmission over the internet is 100% secure.

Policy Updates
We may update this policy periodically. The updated version will be indicated by a revised "Last Updated" date at the top of this page.